We strive to provide superior products and ensuring the highest quality jewelry. That is why we offer a 1 year guarantee if your product is damaged, fades or is defective during normal wear, in this case, we will repair or offer a one-time replacement of the piece at no extra cost. In the case a component is not in stock or has been discontinued, we will substitute the component with a similar one.
If the piece is intentionally damaged, then we will not offer a replacement. However, if your piece can be repaired, there will be a fee. Fee depends on type of repair.
GUARANTEE DOES NOT APPLY ON CLEARANCE, FINAL SALE OR LIMITED EDITION ITEMS.
For more information on repair fees, please contact support at (289) 492-0920 or email us at firstname.lastname@example.org